There's a narrow window before standing water starts causing secondary damage. Our Water Extraction process is built entirely around closing that window as fast as possible.
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Extraction technique changes depending on the surface — hardwood, carpet pad, and concrete slab all hold and release water differently, so our crews adjust equipment and dwell time to the actual material, not a one-size approach.
We'd rather explain the water extraction process in plain terms upfront than have you find out the hard way what a shortcut costs later.
We built this list around what typically goes wrong when water extraction gets handled by a generalist rather than a specialist.
Ask for credentials before the work starts, not after — a legitimate water extraction specialist will have them ready.
Our trucks carry commercial extraction equipment that outperforms portable units on every metric that matters.
We don't call extraction complete until the meter confirms it.
Local staging is the difference between a 20-minute wait and a two-hour one.
No surprise per-gallon charges — the quoted rate is the rate you pay.
Every piece of water extraction work below follows the same documentation standard, whether it's a small job or a larger one.
Truck-mount units remove standing water first, prioritized ahead of any secondary cleanup.
Laminate and engineered flooring get a gentler extraction approach to avoid further delamination.
Pad almost always holds water longer than the carpet surface, so we test and extract both separately.
We adjust extraction time and equipment placement based on how porous the slab surface is.
Furniture and upholstered items get assessed and extracted on-site when salvageable.
We don't consider extraction finished until readings confirm it, not just a visual check.
This is the same sequence every water extraction job follows, regardless of size.
A real person answers, asks a few fast questions, and routes the nearest available crew.
Local staging is what makes rapid arrival possible, rather than a promise with nothing behind it.
The assessment sets the whole plan, so we don't rush it even when the visible damage looks minor.
We stand behind the result with a documented sign-off, not just a verbal assurance.
"The moisture meter readings gave me confidence the job was actually done right."
Grace T., New Rochelle"They tested the pad separately from the carpet, which I didn't expect but appreciated."
Nathaniel W., New Rochelle"No surprise charges — the quote matched the invoice exactly."
Bianca H., New Rochelle"They extracted water from our upholstered furniture instead of just writing it off as a loss."
Corinne W., New Rochelle"Extraction from a tricky corner behind built-in cabinetry was handled without damaging the cabinets themselves."
Julian V., New RochelleIf your question about water extraction isn't covered here, call +1-844-234-5373 and we'll walk you through it directly.
Aqua Guard Water Damage dispatches water extraction crews throughout New Rochelle and the surrounding zip codes, including 10804 10805 10801 10802.
Whether your address sits in the city core or a neighboring zip code, the same water extraction response standard applies.
